JPEN
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Services

We define the requirements, align the people,
and build it all the way through.

01

Project Management (PMO and PM Support)

A driver, right inside your team.

From planning and meeting design to issue and risk management and executive reporting—we join your project team and take on the job of driving it forward.

Sound familiar?
  • No one in-house can drive the project—or they’re stretched too thin
  • Plenty of meetings, very few decisions
  • Executive reporting eats up time every cycle
How we help
  • Planning and team setup (goals, scope, roles)
  • Designing and running meetings (regular check-ins, steering committees)
  • Managing issues, risks, and changes
  • Preparing executive reports
Typical deliverables
Project planIssue logWeekly and monthly reports
02

Requirements and Process Design

Turning frontline input into buildable requirements.

We interview frontline teams, map your business processes, and define both the target state and what the system needs to do—in enough detail for vendors to estimate and build.

Sound familiar?
  • Frontline requests are all over the place, and requirements won’t come together
  • The requirements document is left to the vendor, and no one can judge it
  • The finished system didn’t fit how people actually work
How we help
  • Interviewing teams and mapping current operations
  • Designing future-state processes
  • Defining functional and non-functional requirements
  • Writing the request for proposal (RFP)
Typical deliverables
Process mapsRequirements documentRFP
03

Stakeholder Alignment

Different perspectives, one conclusion.

Business units, frontline teams, IT, and leadership each want different things. We sort out competing needs, narrow down the issues that matter, and build consensus.

Sound familiar?
  • Every department has different priorities, and nothing moves
  • Decisions get reversed after the fact
  • Frontline teams aren’t on board with the new system
How we help
  • Identifying stakeholders and mapping their interests
  • Setting up focused forums for building consensus
  • Documenting and communicating decisions
  • Briefing frontline teams and bringing them on board
Typical deliverables
Stakeholder mapIssue matrixMeeting minutes and decision log
04

IT Strategy and Vendor Selection

Choosing and overseeing vendors—from the buyer’s side.

From prioritizing IT investments and shaping strategy to comparing and selecting vendors and overseeing quality and progress, we support you from the buyer’s side. We can also help you explore how to put generative AI to work.

Sound familiar?
  • You can’t decide where to invest in IT first
  • You can’t tell whether a vendor’s proposal or estimate is reasonable
  • Once development starts, quality and progress become a black box
How we help
  • Prioritizing IT investments and shaping strategy
  • Comparing, evaluating, and selecting vendors
  • Validating estimates
  • Overseeing quality and progress during development
Typical deliverables
IT strategy and roadmapVendor scorecardEstimate review
05

Systems Development

From requirements straight to working software.

Our own engineers turn agreed requirements into working software. We start small, test it in the field, and grow it from there—covering business systems, web services, generative AI integration, and connections to your existing systems.

Sound familiar?
  • The requirements are set, but there’s no one to build it
  • A department needs a tool, but not a full-scale system
  • You want to bring generative AI into your operations
How we help
  • Developing business systems and web services
  • Generative AI integration and data utilization
  • Integration with existing systems and SaaS
  • Post-launch operations, maintenance, and improvements
Typical deliverables
Business systemsWeb servicesOperations manual

To see when and how we get involved, take a look at our approach on the About Us page.

See our approach
Contact

Even if your project has stalled, let’s talk.

Requirements that won’t come together? No one to lead the effort? Reach out at any stage.

IT consultingProject management, requirements, IT strategy
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